At Jon Moore, you decide how your personal information is used. This privacy policy explains what data we collect to serve you, circumstances under which we seek your permission, and how you may adjust your privacy preferences at any time.
Your Control Over Your Data
Making well‑informed choices about personal information is a core principle of our operation. Every interaction you have with our store generates certain data. We believe you deserve full transparency about what this means, together with practical tools to manage your personal information. This policy describes the full lifecycle of your data: from the moment you share information with us through to our data‑retention periods, while outlining all rights and choices available to you.
When You Share Information With Us
Your voluntary actions determine what personal details you provide to Jon Moore. You submit personal information when you interact with our Shopify‑hosted online store. Common scenarios include: creating a customer account, submitting inquiries to our customer‑support team, completing online surveys, or using our on‑site help and chat functions. All of these activities involve you actively providing information to us.
If you place an order for goods, the scope of submitted data expands to cover transaction‑related details. This may include payment‑related information such as credit‑card or debit‑card particulars, together with your billing address, shipping address and contact information. We only receive information that you intentionally submit during your activities on our website.
Information Collected Automatically by Our Systems
While you browse and interact with our website, our technical systems automatically collect certain metadata to maintain stable, proper website operation. When you visit our pages, your device transmits technical information to our servers. Automatically gathered data may contain your device unique identifier, IP address, operating system, and web‑browser type.
We also collect usage statistics, diagnostic data and, where applicable, approximate location information. Our services may rely on IP‑based geolocation and related technologies to identify a device’s general location. This data helps us evaluate user habits and continuously improve our store‑shopping experience. Part of this automatic data collection is processed through Shopify’s technical infrastructure.
How We Use Your Data
Data you manually submit and automatically‑collected technical information are used to deliver a smooth, secure shopping experience. Primary purposes include providing, refining and developing our products and services, communicating order‑related updates to you, delivering targeted advertising and personalized site functions, and protecting both our business and our customers from risk. This also covers internal operations such as data analysis, market research and compliance audits.
When you join contests or promotional offers, submitted information will be used to administer those campaigns. For marketing communications, sharing personal data with external third‑party partners for their marketing purposes, or activating personalized user experiences, we will only perform these activities after obtaining your explicit prior consent.
Your Choices for Marketing & Personalization
You retain final authority over non‑essential communications beyond mandatory order‑ and service‑related notifications. Any processing of your data for marketing outreach, disclosure to third‑party marketers, or advanced personalization requires your explicit prior consent.
You may withdraw previously‑given consent for these activities at any time by reaching out to our customer‑support department. If you no longer wish to receive marketing‑focused emails, you may submit an opt‑out request. We will respect preference updates without unreasonable delay.
Cookies and Tracking Technologies
We deploy cookies and comparable tracking technologies to make your site visits more relevant and secure. Cookies are small text‑based identifiers stored locally within your browser or end device. They support functions such as customizing displayed content, measuring advertising performance, analyzing visitor behaviour, and strengthening overall site security.
Exact cookie sets vary according to pages and features you access. These tools are intended to enhance user experience rather than intrude on your privacy. You can modify browser settings to restrict or reject cookies; please note that disabling cookies may affect normal function of some store features.
Third‑Party Service Providers
We engage trusted external business partners to operate our online store and fulfil customer orders. We share necessary personal data with these service providers solely for purposes of delivering, maintaining or improving our products, store services and advertising activities.
We strictly adhere to the rule that your personal data will not be passed to third parties for their independent marketing campaigns unless we first obtain your explicit consent.
Data Transfer Circumstances
Your personal information may be shared among our affiliated business entities. In the event of corporate change including merger, reorganization, acquisition, joint venture, assignment, spin‑off, asset transfer, sale or full/partial divestiture of our business (including scenarios linked to bankruptcy or similar legal proceedings), your stored personal data may be transferred to the successor third‑party entity.
Additionally, we may disclose personal information to satisfy applicable statutes, comply with legal procedures, respond to litigation, or respond to valid requests from public and government authorities. Disclosure may also occur for law‑enforcement requirements or matters of public‑safety importance.
Protection of Children’s Privacy
Our online store is intended for adult‑aged users. We do not knowingly collect, utilise or disclose personal information belonging to persons under the age of 16, or the locally‑applicable minimum age depending on jurisdiction.
Should we become aware we have unintentionally obtained personal data from an individual under 16 years old, we will take practical steps to erase that information as quickly as practicable. If you discover a minor under 16 has submitted personal details to us, please get in touch with our support team immediately.
Your Data Subject Rights: Access, Correction, Deletion and More
You hold comprehensive legal rights over personal data held by Jon Moore. You are entitled to submit requests to access your stored personal data, correct inaccurate information, or demand erasure of your personal records. You also have rights to restrict or object to ongoing data‑processing activities and to receive your personal data in a structured, machine‑readable standard format. You maintain the right to file complaints with competent local data‑protection regulatory authorities.
Before fulfilling your privacy‑related requests, we may ask for verification information to confirm your identity and protect against unauthorized disclosure of personal data. Applicable local laws and regulatory requirements may, in limited circumstances, permit or oblige us to decline certain access or deletion demands. We will respond to all valid user requests within a reasonable period, and in no case later than 30 calendar days after receipt.
External Third‑Party Links
Our website pages may contain hyperlinks pointing toward external third‑party websites, goods and services. Jon Moore accepts no responsibility for the privacy policies adopted by those external operators, nor for the content and information published by third‑party platforms. This Privacy Policy governs only personal information collected directly through Jon Moore’s own store. We strongly recommend reviewing the respective privacy notices of third‑party websites prior to using their services.
Data Security and Data Retention
We implement commercially‑reasonable technical, administrative and physical security safeguards designed to defend your personal data and mitigate risks of unauthorised access.
We keep your personal‑information records only for the time period required to achieve purposes laid out in this Privacy Policy. Extended retention will only happen where local law mandates or permits longer storage durations.
Updates to this Privacy Policy
Our business operations and applicable legal requirements may evolve over time, causing this Privacy Policy to undergo revision. Your continued use of our online shop after revised policy is published signifies your acceptance of updated terms. Should you disagree with revised privacy provisions, please discontinue using our website and contact customer support if you wish to close your existing customer account.
Contact Our Privacy‑Related Support
If you intend to exercise your data‑subject rights or have any questions regarding how Jon Moore manages personal‑information processing, please reach our customer‑support department:
- Email: service@jonmoore.com
- Phone: +1 224‑524‑8062
- Business Address: 7900 S Orange Blossom Trl Orlando, Florida 32809 United States
Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (U.S. Central Time)