Jon Moore
This Payment and Billing Policy applies to every purchase placed on the Jon Moore online store. By submitting an order and finishing the checkout procedure, you acknowledge that you fully understand and agree to all terms laid out within this document.
Accepted Payment Methods
Our store supports multiple trusted payment channels for customer checkout. Shoppers may complete transactions through PayPal, Visa, MasterCard, and American Express. We also accept all valid bank‑issued cards compatible with Shopify Payments. We do not support cash‑on‑delivery, money orders, or direct bank transfer as checkout alternatives. Every monetary transaction goes through externally‑hosted encrypted payment service providers. Jon Moore does not independently operate payment processing infrastructure.
Data Security for Payments
Multiple layers of industry‑standard safeguards are implemented to shield your sensitive financial data during and after checkout. Our whole‑site SSL encryption creates a protected browsing environment for every page visitors access. Our cooperating payment providers execute payment handling following official PCI DSS compliance standards.
Our server infrastructure never retains your complete credit card number, CVV security code, or full banking credentials. Anti‑fraud screening utilities offered by Shopify and PayPal will run automatic risk evaluation for incoming orders to block suspicious payment attempts. All these security protocols work together to keep your private personal data and financial records private from unauthorized exposure.
Additional Payment Verification
In certain circumstances, our system may trigger extra identity validation steps before your purchase can be finalized. Such verification procedures can cover 3D Secure card authentication initiated by your card‑issuing bank, fund availability validation performed by your financial institution, or account identity confirmation when logging into your PayPal profile.
These extra security workflows exist to defend both shoppers and our merchant business from unauthorized and deceptive payment activity. Orders failing to pass required verification may get held or cancelled temporarily.
Currency Information
Unless special notes appear on individual product pages or during checkout workflow, all retail prices visible throughout the Jon Moore website are denominated in United States Dollars (USD). The exact total you will be charged, inclusive of applicable sales tax, delivery fees and any valid surcharges, will be clearly displayed on the final review screen prior to you confirming your purchase. If your issuing bank applies cross‑border currency conversion costs, such charges fall under the responsibility of the card holder.
Pre‑authorization and Final Charging
When you submit an order request, a temporary pre‑authorization hold might apply against your payment instrument to verify sufficient available funds. This hold is not an actual completed charge. Final monetary capture only takes place once your purchase moves into order‑processing and preparation for shipment. Should listed merchandise turn out unavailable prior to dispatch, corresponding pre‑authorization holds will be released subject to your card‑issuer’s internal processing timelines.
Unsuccessful Payments
Whenever a payment attempt gets declined, times‑out or cannot complete authorization, your corresponding order will not become officially confirmed. You will receive notification via registered customer email. To proceed with your intended purchase you will need to supply a valid alternate payment method. Jon Moore bears zero liability for bank‑imposed fees stemming from declined transaction events.
Receipts and Order Records
Once your payment successfully clears, an automated order confirmation receipt will be dispatched to the email address you entered at checkout. This digital email document serves as your official transaction record. Kindly save this message for your reference. If you cannot locate this email please check your spam or junk inbox folder, or reach out to our customer service team.
Payment‑Related Inquiries
Should you encounter billing discrepancies, have questions about charges, require copy receipts, or run into any payment‑related concerns, feel free to reach our customer support department.
- Email: service@jonmoore.com
- Phone: +1 224‑524‑8062
- Business mailing address: 7900 S Orange Blossom Trl Orlando, Florida 32809 United States
Support operating hours: Monday‑Friday, 9:00 AM – 6:00 PM (U.S. Central Time). When submitting requests please include your related order number to accelerate case handling.